FAQ

Are you a faculty member interested in using APEX with your students? Click here for details.

 

What is your refund policy?

We want you to be absolutely satisfied with your decision to join APEX. Before you subscribe, you can try a demo of our courses before you enroll on the student and CRNA sign-up pages.
 
If you enroll, take a look around, and think APEX isn’t for you, then you’ll have 72 hours from the date of purchase to request a full refund. We do not offer refunds, full or partial, beyond 72 hours of your initial purchase. Also, if you’re a CRNA you must request your refund before earning any credit.

Do you offer a student guarantee?

Although thousands of students across the country trust APEX to help them pass boards, you may be thinking, “What if I don’t pass?”

 

If the unthinkable happens, here’s how we’ll help:

  • Send us your scores, and we’ll schedule a FREE strategy call.
  • You’ll get 1-on-1 guidance as you prepare for your next attempt.
  • If you don’t pass the National Certification Exam on your 3rd attempt, we’ll give you a full refund.

 

A review course is only beneficial to those who actually use it. To be eligible for our guarantee, you have to put in the time and complete the course.

Do you offer group discounts?

Yes! We are happy to offer group discounts. Here’s how it works.

 

Students:

  • 10-19 students = 1% off per student. For example, a group of 15 students will receive a 15% discount.
  • 20 or more students = 20% off.

 

CRNAs:

  • 5 – 19% CRNAs = 1% off per CRNA.
  • 20 or more CRNAs = 20% off.
  • If you’re a large anesthesia practice with more than 100 CRNAs, please contact us for enterprise pricing.

Can my group have a mix of different subscriptions?

Your group discount is based on the total number of members in the group.

  • Student groups are free to have a mix of 1-, 2, and 3- year subscriptions in the same group.This is a great option for smaller groups who wish to increase their discounts.
  • CRNA groups can mix and match CE courses to take advantage of the discount.

Can I renew my subscription?

Students

  • We offer 1-, 2-, and 3-year subscription options.
  • We suggest that you purchase a subscription that will cover you several months beyond graduation.
  • Subscription renewals beyond the initial subscription selected will be charged at full price.
  • If you don’t pass the NCE, we’ll keep your subscription active for FREE until you pass.

 

CRNAs

  • You are welcome to repeat any of our courses, but to be eligible for credits from the AANA you can only complete each course per 4-year certification cycle.
  • If you’re looking for more credits during the same 4-year cycle, we recommend enrolling in one of our other continuing education courses.
  • If you used APEX as a student and want to take a continuing education course as a CRNA, we’ll gladly give you a 20% discount on the first continuing education course you purchase.
  • Contact us, and we’ll email you a discount code.

Is there an app to download?

APEX is server-based, so your progress will be automatically synchronized across your computer, smartphone, and tablet. There is no app to download.

We recommend setting a new icon on your smartphone or tablet for faster access to our website.

What are the hardware and software requirements?

You’ll need an internet connection to access APEX. You can access APEX from your Mac, iPhone, iPad, PC, or Android* device. For the best experience, we recommend the most current versions of Safari, Chrome, Firefox, or Internet Explorer.

 

Many of our courses are fully accessible from your computer, smartphone, or tablet.

 

***Our Student Course and our CRNA Back To Basics Course are only accessible from your computer and tablet. There is limited access from your smartphone.***

  • Question-guided tutorials = computer and tablet access only
  • All other content = computer, tablet, and smartphone access

 

At this time, we do not fully support the Android LG. You can use it to access the review exams, mock exams, flashcards, and videos but you can’t access the tutorials on this device.

 

APEX cannot be used by e-readers or the Kindle Fire.

Can I print the study material?

Student Course & CRNA Back To Basics Course:

  • While we’ve made it incredibly easy for you to access the material from your electronic device, we certainly understand the value of printed material.
  • When we write things, we’re more likely to remember them later. You’ll get over 800 pages of printable workbooks that you can fill out as you complete the course.

 

CPC Core Modules:

  • There’s a supplemental PDF that follows the interactive video lessons.

 

Clinical Updates Course:

  • You can print our expert analysis for each article.
  • You can print the journal articles directly from the sites where they’re hosted.

Can APEX predict how I’ll perform or the questions I’ll see on the NCE?

The promise of predicting the future is a gimmick. Here’s why:

  • The NCE is a computer adaptive exam. It is impossible to accurately predict the questions or concepts that you’ll see on your specific exam. Not only will it be different for everyone, but it will also be different each time a student takes it (assuming you don’t pass the first time).
  • The NCE evolves over time as new content is added and old content is removed.

The bottom line is that there are no shortcuts! Instead of guessing how you’ll answer specific questions or which concepts you’re most likely to see on your specific exam, we’ll help you master ALL the concepts necessary to succeed on the National Certification Exam.

What should I do after I take the NCE?

One of the best things about operating a review course is sharing in your success, so please keep us updated via email or Facebook.

 

Please DO NOT send us any information specific to your exam! If you are unsure about acceptable vs. prohibited exam behavior, the NBCRNA lists all the rules on their website. Learn more.

How often do you report CE credits to the AANA?

If you’re an active AANA member, we’ll take care of the reporting process for you.

  • During most of the year, we report CE credits twice a month.
  • In the month of July, we report credits once a week.
  • If you need your credits reported sooner (for instance you’re changing jobs), send us an email and we’ll help you out.
  • There can be a turnaround time of up to 7 – 10 days for your credits to appear on your AANA transcript.

 

If you’re not an active AANA member, then you’ll be able to print the CE certificates from the website so you can submit them to the NBCRNA.

Does APEX offer an in-person review course?

When you travel to a review course, you have no choice but to try to cram as much information into your brain as possible in a very short time. We all know this is probably the least efficient way to learn and process information. Furthermore, you waste valuable time reviewing content that you already know. Once the course is over, the instructor is gone, and it’s up to you to make sense of the supplemental material.

 

With APEX, you’ll always have ALL our content right at your fingertips, so that you can learn at your own pace.

What is the origin of your name?

We believe that a question-based approach to learning is the most efficient way to prepare for any standardized test, so we sought a name that embodies our philosophy.

 

APEX stands for:  Anesthesia Practice EXams

I have a question that’s not answered here. What should I do?

We’re always here for you. You can reach us through our contact form, or you can call us at (804) 347-0703. We’ll be happy to answer all your questions.

Ready to get started?

Discover why more than 9,000 students and CRNAs trust APEX to help them accomplish their goals.